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You also enquire the next day to ensure that the customer succeeded in retrieving the information he needed based on the information you had provided. Response 3: You demonstrate great service orientation skills as you offer to help find the zip...
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However, you fail to ensure that the customers' needs were met and that he actually retrieved the information he needed based on the information you provided. How to Prepare for the Postal Exam ? To significantly increase your chances to ace the...
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To score high and improve your chances to get the job, use this question U. One of the customers on your route moved to a different unit at the same apartment complex. You know he has moved but you have not received a change of address. He flags you down one day and wants to know why he is not getting his mail. What would you most likely do? Inform him that until you receive a change of address, you cannot deliver to the new address. Tell him that you are holding it at the station until you receive the change of address, which is postal policy.
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- Mc 474 Practice Test
Tell him you will bring it all to him tomorrow but if he has not submitted a change of address, he should do so soon. Give him a change of address card that you keep in your truck and tell him he must submit it soon or they will send his mail back to the sender after a certain time. Incorrect answer. Please choose another answer. What would you least likely do? It is time for your break, but the work is unfinished, and you are behind schedule. Go to break. You are almost finished, so ask your supervisor if you can finish and go on your break later. Remind your supervisor that it is your break time in case she wants someone to work the mail while you are gone. Ask someone to finish up so you can go on break. You find a stamped letter on the ground next to the mail box that appears to be outgoing mail.
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The flag on the mail box is up. Leave the letter on the ground, as its outside the scope of your responsibility. Put the letter back in the mail box and leave the flag up to let the owner know the mail was not picked up, so she can examine it. Pick up the letter and process it as if it was posted to be mailed. Knock on the mail box owner's door and ask if it's her mail. You are manually casing mail and you hear two co-workers gossiping about another co-worker who is close enough to hear them.
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Quietly tell the two gossiping co-workers that the person they are talking about can hear them. Mind your own business and keep it to yourself. Join the conversation and try to change the subject. Later tell the person that was being talked about that those two people gossip about everyone and not to let it bother her. A container of mail from your machine has been taken to the dock to be loaded on a truck, and you realize you may have put a tub of mail in it which does not belong there. This means that it could go to the wrong postal station. Leave your station and run to the dock to see if the truck has left to fix your mistake. Ask your supervisor if you can run to the dock to see if you can rectify the mistake. Tell your supervisor what you suspect and ask if she can call the dock to find out if the truck is still there. There's no need to do anything. No one will know it was you that made the mistake. Two co-workers get into a heated argument on the workroom floor.
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One of them is a friend of yours. Take your friend's side and join the argument. Get a supervisor in case punches are thrown. You are there to do your job, so you avoid the situation. Approach the two and ask them to calm down. A customer asks for a book of stamps. When you tell her the amount, she says she does not have enough money. Tell her you are sorry, but you must collect all the money. Find out how much she is short and pay it for her. Offer to sell her fewer stamps that are within the amount of money she has. Give her the stamps and ask her to drop the money off later. A customer complains to you about another clerk saying that the clerk was rude and uninformative.
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The coding section is open book and you will refer to the Coding Guide while answering your questions. The Memory Section of Part C requires you to remember the coding guide you used in the Coding Section and assign delivery routes without looking at the guide. The first column is the Address Ranges for each route. If you look at the first address range of Route A notice that all addresses from through Amherst Avenue are included in route A. Route B picks up the remaining Amherst Avenue addresses from to Delivery Route - Each delivery route has multiple addresses assigned to that carrier. For example, if a letter was addressed Sutton Way you would select Route B for the answer.
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- Postal 473 Practice Test (#1) – Coding & Memory
Delivery Route D includes all addresses not assigned to a specific route. If you are given the address Canton St. These addresses are not included in routes A, B, or C. You are permitted to look at the Coding Guide while answering the Coding questions in this section. Use the sample answer sheet for the practice exams. Note that the Delivery Routes are listed A through D to the right of the questions in the exam booklet. If you neglect to use the answer sheet your answers will not be graded. You would darken answer A on the answer sheet. Remember to NOT put your answers in the exam booklet. Note the spelling for the street address in this question. Question 2 — Sutton Way is located in range A and B for street numbers from The address in question two is Sutton Way which is beyond the range of either route A or B.
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In Route C. However, it is Rural Route 5 not Route 6. Question 6 — University Blvd is listed in Route C and the address range is - You will have 6 minutes to complete this full length section. Copy the answer sheet in the back of this section and place it next to your book. Time the exam to see how many question you can answer in the time allotted. The Coding Guide was repeated on this page and on page so that the questions would be next to the Coding Guide. You are permitted to use the Coding Guide for this section. The Postal Service evaluates your personal experience, characteristics and tendencies.
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You will be asked your likes and dislikes, whether you have experience in certain areas. The answers are multiple choice. Content and Structure Part D is divided into two groups. The first group of questions includes multiple choice questions or statements with the following possible answers: The second group of questions can have as few as four to as many as nine answer choices. You choose the answer that best describes your personal feelings and concerns. You like to work independently without interruptions. Strongly Agree.
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The key here is that in Part A, you are penalized for incorrect answers. Your overall strategy is to work as quickly as possible but be accurate. You will be shown 5 different forms and asked 6 multiple choice questions on each form, for a total of 30 questions. You will have a total of 15 minutes to answer all the questions. Scoring Your score in Part B is simply the number of items that you answer correctly. There is NO penalty for guessing. Your overall strategy is to make sure you work quickly and answer every question even if you have to guess. Part C of the exam has two sections: coding and memory. The same coding guide will be used for both sections. In the Coding Section of the exam you will have 6 minutes to assign the correct delivery routes to 36 addresses. In the Memory Section of the exam, you will be given 7 minutes to assign 36 addresses to the correct delivery routes.
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You will use the same Coding Guide that was used in the first coding section, but you will NOT allowed to refer to the Coding Guide — you will have to assign the delivery routes based on memory. Scoring Your score in both sections of Part C is the number of questions answered correctly minus one-third of the questions you answer incorrectly. The key here is that in Part C as in Part A , you are penalized for incorrect answers.
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Your overall strategy is to work as quickly as possible but be accurate Part D Overview Part D of the exam will attempt to assess your ability to perform effectively as a Postal Service employee. You will be asked questions in 90 minutes that will evaluate your personal characteristics, tendencies and experiences. There are three separate sections of Part D. The last section Experience Section will present questions that can have between four and none possible response choices. Part D will attempt to see if you have certain personality traits, interests and experiences that may indicate that you will be a good fit for the Postal Service.
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Did you manage to spot the matching and unmatching IDs? Here are some useful tips to help you answer such questions quickly and accurately. Try comparing the first two to four digits first, then the next two to four digits, and so on. For example, if the sequence is , only look at first and compare it to the first four digits of the other sequence. If you find a digit that is not identical between them, mark Error, and move on to the next pair. If the first four digits are identical, move on and compare the next four in the sequence. You have to score at least 70 out of points to move to the next hiring stage.
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The result is disqualification from retaking the test for a full year. In short, it means that a candidate who scored 80 will be placed ahead of someone who got 70, and the former will likely get invited for an interview much faster. To surpass the minimal passing score, you have to master every question type on the test, including tricky personality and situational judgment test SJT questions. For a while now you find yourself correcting his mistakes. Talk to your postmaster about the situation. Caution and tell him you will speak with the postmaster if he doesn't change his ways. His behavior is his own concern, not yours. Talk to your colleague and explain how the situation is affecting you. What would you be most and least likely to do? Check out the full explanation here Competencies: Teamwork; proactivity; communication skills; and problem-solving. Response A: This response shows poor teamwork and communication skills. You fail to communicate the problem to your fellow employee.
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Instead, you immediately turn to your supervisor. In doing so, you fail to alert your co-worker to the situation or give him the chance to correct his behavior. Response B: This response may seem proactive as you address the problem directly with your colleague. However, it is aggressive and lacks teamwork skills, as you caution your colleague - threatening to go to your postmaster, rather than discussing the issue in a friendly manner. This response is likely to offend your work colleague, and could escalate the situation, thus being the worst response to the situation. Moreover, this response is irresponsible since your colleague fails to follow work procedures, and in doing so, is harming your own work productivity Response D: This is a good response to the situation.
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It is important to be able to communicate with your colleagues about work conflicts. This is a proactive response that tries a cooperative approach to solving problems. Furthermore, pointing out your colleague's mistakes and explaining the impact they have on you is likely to elicit behavioral change in your colleague, and improve both his and your own work productivity. These practice questions are designed to help you familiarize yourself with every question type that appears on the real exam. Included are question types that highly resemble the real Work Scenarios section. The situations will consist of co-workers and superiors, and the questions will focus on the competencies and skills that are needed in these positions. An SJT study guide accompanies this practice test. The guide includes extensive information about the different formats of the test and the assessed competencies, as well as suggested strategies for solving and some helpful tips.
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This practice will prep you for the Describe Your Approach test section, which is a personality test that has a critical impact on your final score. As its name implies, this practice will help you master the Check for Errors test section using realistic practice questions, tips, and hacks. This section is often mistakenly perceived as a simple and harmless questionnaire. This study guide will show you what you should be aware of, what to avoid, and what are the best practices of answering questions. Step 5 If you have more time left, use the Extra Practice Drills in each practice test to further improve your skills and tackle any area demanding improvement. The practice scenarios helped me to consider the whole environment of the workplace at the post office, including customers and co-workers, the production goals, and formulate good decisions.
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I recommend this assessment test to anyone who wants to take the test for US post office. It is worth every penny I paid. Easy to understand, very well organized, plenty of similar questions and scenarios that were asked in the real test. You might as well benefit the most out of your investment. While waiting to get hired, I am taking the test and have no doubt that I will get as good of a score maybe better than 90 with the preparation with JobTestPrep. I was so worried to take the test now not only am I very proud of my grade 90, I am also taking another test My other feedback would be to take the practice tests as often as you can before you apply for the position because once you apply, you have to take the Exam within 3 days.
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I had no prior experience with postal service exams and thought it would be good to practice. The practice questions themselves were eye-opening in terms of what to expect from the real exam. The Personality Practice and the Work Scenario tests were challenging and really helped me think about my answers in terms of what the employer was looking for. I received several conditional offers and was eventually hired. As the USPS mentions, Mail Handlers are responsible for loading and unloading mail trucks, moving bulk mail, operating equipment and machinery, and occasionally making simple parcel distributions. Mail Handler must be physically able to perform all these duties, including handling heavy containers of mail and parcels up to 70 pounds.
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Yet, the higher you score, the higher your chances to get an interview invitation as soon as possible. Additionally, you must be able to handle mail and parcels weighing up to 70 pounds. USPS and other trademarks are the property of their respective trademark holders. None of the trademark holders are affiliated with JobTestPrep or this website. Need Help Please fill out the form below and we will contact you soon. Submit Your message was sent. We will contact you shortly. There was a problem sending your message. Please try again in a few minutes.
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- Free Practice Test 473 Postal Exam:
He explains that he wants to send a parcel to his friend, but only has his street address and is missing the zip code. He is not sure how to locate this information. Please select the action you would be most likely to take and the action you would be least likely to take, in response to the described situation. Tell him he can find the information online. Explain where he may find this information and enquire the next day if he found it. Offer to search the zip code together on the USPS website. Explain where he can locate this information and ask if there is anything else you can help with. How would you act in this situation?
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Check the full solution and explanation here Competency: Service Orientation Most Likely: 3 Least Likely: 1 Response 1: This response fails to demonstrate service orientation. You make no effort to assist the customer or answer his query. Response 2: This response demonstrates service orientation as you explain where the customer can find the information.
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You also enquire the next day to ensure that the customer succeeded in retrieving the information he needed based on the information you had provided. Response 3: You demonstrate great service orientation skills as you offer to help find the zip code, and by doing so together, you can show the customer how to locate this information in the future. Response 4: This is a good response that demonstrates service orientation as you explain where the customer can find the information and ask the customer if there is anything else you can assist with before ending the interaction.
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However, you fail to ensure that the customers' needs were met and that he actually retrieved the information he needed based on the information you provided. How to Prepare for the Postal Exam ? To significantly increase your chances to ace the test, it's crucial to practice the same question types as on the real test and learn the best ways to answer them. This will help you get acquainted with every question you might stumble on, eliminate the element of surprise, and boost your confidence.
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As you've seen above, there are 3 sections on the Postal Exam Work Scenarios Tell Us Your Story Describe Your Approach Out test experts have carefully created an accurate prep that covers these sections thoroughly. It consists of full-length USPS practice tests, extra drills, study guides, pro tips, and hacks all updated for My other feedback would be to take the practice tests as often as you can before you apply for the position because once you apply, you have to take the Exam within 3 days.
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I had no prior experience with postal service exams and thought it would be good to practice. The practice questions themselves were eye-opening in terms of what to expect from the real exam. The Personality Practice and the Work Scenario tests were challenging and really helped me think about my answers in terms of what the employer was looking for. I received several conditional offers and was eventually hired. The test is one of the four new assessments the USPS uses since April , following the retirement of the old exam.
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The key here is that in Part A, you are penalized for incorrect answers. Your overall strategy is to work as quickly as possible but be accurate. You will be shown 5 different forms and asked 6 multiple choice questions on each form, for a total of 30 questions. You will have a total of 15 minutes to answer all the questions. Scoring Your score in Part B is simply the number of items that you answer correctly. There is NO penalty for guessing. Your overall strategy is to make sure you work quickly and answer every question even if you have to guess. Part C of the exam has two sections: coding and memory. The same coding guide will be used for both sections. In the Coding Section of the exam you will have 6 minutes to assign the correct delivery routes to 36 addresses. In the Memory Section of the exam, you will be given 7 minutes to assign 36 addresses to the correct delivery routes. You will use the same Coding Guide that was used in the first coding section, but you will NOT allowed to refer to the Coding Guide — you will have to assign the delivery routes based on memory.
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Scoring Your score in both sections of Part C is the number of questions answered correctly minus one-third of the questions you answer incorrectly. The key here is that in Part C as in Part A , you are penalized for incorrect answers. Your overall strategy is to work as quickly as possible but be accurate Part D Overview Part D of the exam will attempt to assess your ability to perform effectively as a Postal Service employee. You will be asked questions in 90 minutes that will evaluate your personal characteristics, tendencies and experiences. There are three separate sections of Part D. The last section Experience Section will present questions that can have between four and none possible response choices.
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Part D will attempt to see if you have certain personality traits, interests and experiences that may indicate that you will be a good fit for the Postal Service.
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Usps practice exam There is a small one time fee of. This pre-employment exam is one of those necessary evils that accompany the application process. Kaplan will help you succeed on the Police Entrance Exam. Advanced CAE. Check out some sample practice questions that you would see on our California POST practice test below! Welcome to USPS. Taking the practice exams early will provide you with a real advantage - so be sure to do those first. If you pass the first unproctored part of Exam , the next step will be to schedule an appointment at a test center to take the second part of the exam. Our practice exams are equal, if not better than the higher priced copy-cat sites on the web. This is one of the practice tests I took that is similar to VEA Also, does this position require any previous automotive experience or is it entry-level?
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